Navigating Account Roles and Dashboards
How permissions, role-based navigation, and profile settings work across the platform.
Each user account is associated with a distinct role profile determining your operational dashboard and capabilities.
- **Customer Dashboard** (`/dashboard`): Wallet management, orders, delivery tracking, and personal KYC.
- **Vendor Portal** (`/vendor`): Product catalog, sales analytics, delivery service inbound scheduling, and shop branding.
- **Network Portal** (`/network/dashboard`): Unique `RN-XXXXXX` code, 5-step milestone tracking, and monthly promotional placements.
- **General Agent Desk** (`/agent/dashboard` & `/agent/desk`): Support ticket claims, resolution workflows, and referral roster.